Online Appointments and Repeat Prescriptions
Service migration to new website – www.patient-services.co.uk
We now have a new online service called Patient Services. This service will allow you to book and cancel GP appointments for Insch Medical Practice and order repeat prescriptions via the internet.
The Vision Online Services website (http://www.myvisiononline.co.uk) has been updated with a new website (www.patient-services.co.uk)
If you log onto http://www.myvisiononline.co.uk you will automatically be transferred to the Patient Services web site.
If you are experiencing any problems with using the site or with migrating your account from Vision Online to Patient Services, please use the 'Contact Website Support' button at the bottom left of the Patient Services home screen or click on the following link https://www.patient-services.co.uk/web/ps/contact-us
Patient Services is faster, easier to use and works beautifully on Smartphones and tablets as well as computers.
What's staying the same?
You can continue to:
- Book and cancel appointments
- Order your repeat prescriptions
- Access your surgery online at any time, wherever you are.
We recommend that you migrate your online account as soon as possible after the changeover date.
The new website includes a help section for patients and includes user guides and videos on how to migrate to the new website and use the services available. Please click on the following link to access the patient online help (or copy the link into your web browser),http://patientservices.helpscoutdocs.com
Please take the time to watch the video tutorial "How do I migrate to the updated Patient Services website?" on this help website which guides you through the steps for moving to the updated system.
Get advice about Common Childhood Illness
Websites with helpful advice for parents and guardians
Other helpful websites for self care for routine ailments
New - Book smear and pill review appointments online up to 2 months in advance
Choose from a selection of appointments with various GPs
Cancel your appointment online up to 2 hours before your appointment time.
Key Information Summary (KIS)
Improving patient experience through better communication of important information.
For details see - Further information - on right of screen